Terms of service

Terms and Conditions

Welcome to YNH Glow!

These Terms and Conditions govern your use of our website and services. By accessing or using our website, placing an order, or making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using this website, you affirm that you are at least 18 years old, or you are accessing the website with the permission of a parent or guardian. If you do not agree to these Terms, you may not use the website or services.

2. Products and Services

We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee that all product descriptions, pricing, or other content is error-free, complete, or accurate. We reserve the right to modify or discontinue any products or services without prior notice.

3. Account Registration

To place an order, you may be required to create an account with us. By creating an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

4. Ordering and Payment

Placing an Order: To place an order, you must select the items you wish to purchase and proceed to checkout. After submitting your order, you will receive an order confirmation email. This is not an acceptance of your order, but an acknowledgment that we have received it.

Payment: We accept various forms of payment, including credit cards, PayPal, apple and google pay etc. By submitting an order, you authorize us to charge your payment method for the total amount of the purchase, including shipping fees and applicable taxes.

Order Acceptance: We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product pricing or description, or fraud suspicion. If your order is cancelled after payment is processed, you will receive a full refund.

5. Shipping and Delivery

Shipping: Our shipping policy outlines our standard procedures for shipping and delivery. By purchasing from us, you agree to our shipping terms, including processing time, shipping fees, and delivery times.

Shipping Delays: While we strive to process and ship your orders promptly, shipping times may be affected by factors outside of our control, such as weather, holidays, and carrier delays. We are not liable for delays caused by external factors.

6. Returns and Exchanges

Return Policy: Our return policy allows you to return eligible items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

Exchanges: If you wish to exchange an item, please contact our customer service team to initiate the process. Exchange availability depends on stock levels.

Non-returnable Items: Certain items are not eligible for return or exchange, including opened or used lip gloss tubes.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

8. User Conduct

When using our website or services, you agree not to:

  • Violate any laws or regulations.
  • Infringe on the rights of others, including intellectual property rights.
  • Engage in fraudulent, harmful, or abusive behavior.
  • Distribute malware, viruses, or other harmful software.

We reserve the right to suspend or terminate your access to our website at our discretion if we believe you have violated these Terms.

9. Intellectual Property

All content on our website, including text, images, logos, graphics, and videos, is the property of YNH Glow or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from us.

10. Disclaimers and Limitation of Liability

No Warranty: We make no representations or warranties about the accuracy, reliability, or completeness of the content on our website. The website and services are provided "as-is" without any express or implied warranties.

Limitation of Liability: In no event will YNH Glow or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products. Our total liability is limited to the amount you paid for the product or service in question.

11. Governing Law

These Terms and any disputes relating to these Terms or your use of the website will be governed by and construed in accordance with the laws of the United Kingdom without regard to its conflict of laws principles.

12. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect as of the date of posting. We encourage you to review this page periodically for updates.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: info@ynhglow.store 
  • Phone: 0756851260

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.